Dear Greg,
I feel compelled to write this letter of appreciation to you in response to the thoroughly gratifying experience I have enjoyed in working with key members of your team during the process of purchasing my ranch. The professionalism, preparation, and overall positive demeanor exhibited by Ryan Flair were truly impressive. I have to say that in the past I have acquired over a dozen properties and I have never before worked with a more dedicated, knowledgeable, and level headed sales professional. 
I ended up purchasing three separate contiguous parcels owned by two different parties and like any ranch property transaction there were a number of issues that had to be worked through. Ryan exhibited true leadership and did great work on my behalf striving to find resolutions to problems and solutions to challenges. I could go on but the simple and most fundamental point is that you have a great team of people working for your firm and with Ryan leading the way for me I greatly enjoyed the actual experience of finding and buying my ranch.
Best Regards,
Steve Schelhammer
P.S. – I am enjoying the ranch tremendously. After the purchase I worked very closely with Andy Ferre and he expertly coordinated numerous big projects for me including site cleanup, rehabilitation of a spring creek on the property that turned out magnificently, and construction of new roads, structures and fences. Andy has also been great to work with.
Dear Greg,
I must apologize for not writing this sooner. The whirlwind of making the purchase of the ranch of my dreams, setting up the facilities, and settling in have taken up some time and energy. But as that has started to come into focus, I realize just what your team has been through and done on my behalf. It is important to me that you know how much it is appreciated.
First of all, to a person, every one of your team members I have met or talked to have been friendly, helpful, and interested in my needs. I am sure you know how hard Toby Griffith and Chuck Davison worked on chasing my dream. They looked at many ranches to preview and assess them for meeting my criteria. They tracked down and sent information on dozens of places. All the while zeroing in on "the perfect ranch" for me. For over two years we sorted inventory with patience and persistence. We were on the quest together. I made several trips to view places on our list. The trips were organized, efficient, and I always had more information about each place than I knew could exist, with plenty of time for me to review. Then the call came..... When I heard the excitement in Toby's voice and had a chance to talk to Chuck who was hastily tracking down the details, I knew we were close. As with every ranch, Toby and Chuck went to take a look before having me travel. Their trip proved to be time well spent. They had gotten to know what I was looking for through all our travels and communication, and they knew this was the one. Between Toby's knowledge of the wildlife and Chuck's "whatever it takes" attitude, the guys had found "the place".
Needless to say, the transaction was handled with utmost professionalism. There were many details to pull together and we closed without a hitch.
Kudos to you Mr. Fay, for having surrounded yourself with like-minded capable people. The relaxed fun atmosphere this creates is a pleasure to be involved with. You will all experience continued success.
I hope that sometime soon, if schedules will permit, that you and your crew would come to visit.
ALL THE BEST!
Mark Morse
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